About Comfort Inn & Suites Macon West

Comfort Inn & Suites Macon West offers a modern and inviting retreat where contemporary style meets a welcoming atmosphere. Its thoughtfully designed spaces create an environment that feels both polished and comfortable for every guest. Attentive service enhances each stay, ensuring a seamless and enjoyable experience. This is a destination where refined hospitality and understated elegance come together effortlessly. Premium free WiFi Indoor heated pool Free hot breakfast

Amenities at Comfort Inn & Suites Macon West

Comfort Inn & Suites Macon West offers Elevator/lift, Laundry facility - coin operated, Free breakfast, Free newspapers in lobby, 24-hour front desk, Business center, Business center, Dry cleaning/laundry services, Community pool, Meeting rooms, Free WiFi, Internet access (complimentary), Free wired high-speed Internet, Accessible bathroom, Roll-in shower, In-room accessibility, RV, bus, truck parking (surcharge), Free self parking, Luggage storage, Wheelchair accessible, Wheelchair accessible, Free newspaper, Refrigerator, Refrigerator, Coffeemaker, Daily housekeeping, Private bathroom, Free toiletries, Hair dryer, Iron/ironing board, Desk, Premium bedding, Microwave, Premium TV channels, Shower/tub combination, Cable TV service, LCD TV, Bathtub or shower, Free cribs/infant beds, Smoke-free property, Towels provided, Linens provided, Bathroom grab bars, Indoor pool, Continental breakfast, Children allowed, No rollaway/extra beds available, Pets not allowed, Shower, Toilet.

Location

Comfort Inn & Suites Macon West is located at 5000 Harrison Rd, Macon.

Reviews and ratings

Comfort Inn & Suites Macon West has an average rating of 3.9 out of 5 based on 721 guest reviews. It holds a 2.5-star Stars rating.

Rooms and accommodations at Comfort Inn & Suites Macon West

  • Suite, 1 King Bed, Non Smoking

    1 King Bed

    Suite, 1 King Bed, Non Smoking

  • Room, 1 King Bed, Accessible, Non Smoking

    1 King Bed

    Room, 1 King Bed, Accessible, Non Smoking

  • Standard Room, 1 King Bed, Non Smoking

    1 King Bed

    Standard Room, 1 King Bed, Non Smoking

  • Suite, 1 King Bed, Non Smoking

    1 King Bed

    Suite, 1 King Bed, Non Smoking

  • Suite, 2 Queen Beds, Accessible, Non Smoking

    2 Queen Beds

    Suite, 2 Queen Beds, Accessible, Non Smoking

  • Suite, 2 Queen Beds, Non Smoking

    2 Queen Beds

    Suite, 2 Queen Beds, Non Smoking

  • Standard Room, 2 Queen Beds, Non Smoking

    2 Queen Beds

    Standard Room, 2 Queen Beds, Non Smoking

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Image of Comfort Inn & Suites Macon West
Image of Comfort Inn & Suites Macon West
Image of Comfort Inn & Suites Macon West

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Rooms

Property Overview

Comfort Inn & Suites Macon West offers a modern and inviting retreat where contemporary style meets a welcoming atmosphere. Its thoughtfully designed spaces create an environment that feels both polished and comfortable for every guest. Attentive service enhances each stay, ensuring a seamless and enjoyable experience. This is a destination where refined hospitality and understated elegance come together effortlessly.

  • Premium free WiFi
  • Indoor heated pool
  • Free hot breakfast

Amenities

Property services

  • Elevator/lift
  • Laundry facility - coin operated
  • Free newspapers in lobby
  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wheelchair accessible
  • Smoke-free property
  • Children allowed
  • No rollaway/extra beds available
  • Pets not allowed

Food and drink

  • Free breakfast
  • Refrigerator
  • Coffeemaker
  • Microwave
  • Continental breakfast

Business services

  • Business center
  • Meeting rooms

Features

  • Business center
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Wheelchair accessible
  • Private bathroom
  • Iron/ironing board
  • Desk
  • Shower/tub combination
  • Bathtub or shower
  • Bathroom grab bars

Activities

  • Community pool
  • Indoor pool

Internet access in public areas

  • Free WiFi

Media and electronics

  • Internet access (complimentary)
  • Free wired high-speed Internet
  • Premium TV channels
  • Cable TV service
  • LCD TV

Parking

  • RV, bus, truck parking (surcharge)
  • Free self parking

Services

  • Free newspaper
  • Daily housekeeping

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided
  • Shower
  • Toilet

Bedding and linens

  • Premium bedding
  • Free cribs/infant beds
  • Linens provided

Reviews

3.9
721
Reviews

The Comfort Inn & Suites Macon West receives mixed reviews, with some praising its location and value, while others report significant cleanliness and maintenance issues. Recent experiences indicate a decline in quality, with concerns about dirty rooms, bed bugs, and inadequate amenities. Despite some positive staff interactions, several guests have expressed disappointment and frustration with the overall property condition.

Good valueFriendly staffHomey AtmosphereConvenient locationComfortable Beds (occasionally)
cleanliness2
location3.5
value3
service3.5
amenities2.5
H
Hope Bell
about 2 months ago

Love comfort inn, this one doesn’t have recycling ?? like the others?? also, why are all still using quarters as the way to pay for their laundry? But otherwise, love all comfort inn’s, great values. Oh, they didn’t have any quarters at the front desk when they have a coin, so couldn’t trade the cash I got from the ATM for quarters. They told me to go across the street. And for those who like a homey feel, the cafeteria area is adorable here with one step staircases, nice touch. Greatly appreciated by me at least, love anything that feels more like a home, as a living on the road person.

J
Jeff Lyman
5 months ago

Try to stay at Comfort Inn and suites while on the road. As close as you can get to being home. Staff is always friendly and caring. Breakfast can't be beat, they always have plenty of delicious hot food. Love it.

J
Jim Morris
6 months ago

Best value for the money in the area. Stayed one night driving south and chose to stay again when we drove north. Kas at the desk was super welcoming and so helpful when we had trouble with our online booking. We dealt with her on both stays and she couldn’t have been more efficient and accommodating. She’s definitely a great reason for us to stay here again on our next trip!

M
Many More Sunny Days
7 months ago

Great location when driving Hwy 75. This is our 2nd stop here. Staff are friendly, rooms are clean. Beds are comfortable, pillows like most hotels are way too soft so you need to bunch them up thru the night or bring your own. We asked for non down pillows and got them. There are electric plugs on each side of the bed located on the wall. There are also wall mounted lights and down pointing directional reading lights on each side. Our reading lights did not work Sleep quality is great. No traffic or other sounds, and both times no kids or party people yelling in the hall despite having a pool. We set our thermostat to 69 and removed the thin cover on the bed and it was perfect. Breakfast is the very basic dehydrated scrambled eggs and no hot sauce to mask the flavor. I recommend the Waffle House close by for real eggs. We were traveling with food and they were able to store a large insulated shopping bag in their freezer for us. The fridge in the room is a small one. Rooms have a dresser, desk and counter with a fridge with a very small freezer and a small coffee maker. We were in a basic room and a larger suite which gave us amore space and a small two person sofa and coffee table. Bathrooms are clean. My biggest complaint is the very cheap round hand soaps that the whole chain uses. We reach into the shower and grap a few drops of shower gel to wash hands. There is a dispenser for hand location by the sink (so why no hand soap?). We used this to wash our faces. If you have ever hear of women in the past washing faces with cold cream, this was it! It left our faces so clean and moIsturized. Try it. Hotel is wheelchair friendly. There is an elevator to floors 2 + 3. There is a gentle ramp to first floor if you don't want to take the steps up.

T
Tara Jones
7 months ago

I am not even sure where to begin! I will say if there were zero stars on the cleanliness of this hotel. I would of gave it a zero. We stayed passing through to go to Florida. Saw the hotel.coms reviews which seemed decent. Only if I had seen the Google reviews I would not have stopped to have my family stay there. We got to our room, filth!! Just filth, an inch of dust lined the entire hallways and rooms along rhe edge. This room, in no way could of been cleaned. Bed had hairs, tables had ring spots, crumbs on the floor everywhere, any place that a vacum would of not grabbed with one swipe, backboard to beds where piled with finger prints and drips of who knows what, dirty kleenex in corner of room. So we went asked for a new room. The front desk clerk is the ONLY GOOD THING THIS PLACE HAD GOING. VERY POLITE. I feel she is used to this constantly. During our stay 3 people were up complaining of the same things I am. I told her she de a erred so much better than this place to work at. Poor girl, I am a business owner and she can do so much better. I would be humiliated . As I can see she deals with the same complaints over and over. I wish I would of got her name. She handled all the issues with tact and professionalism. However, our next room wasn't much better. We had drove 15 hours and kids were exhausted wanted to swim, hungry... I check beds they at least looked clean. We went and got our own pillows from the car. I can not even belive the HEALTH DEPARTMENT HAS NOT WENT HERE YET. So, our second room, not much better, fridge lost all our food we brought with us, never chilled at all, stunk, sink didnt drain, shower had a huge Crack down the wall. I cant even make all this up! We did try to enjoy the pool. However everywhere you go in that place people are watching you. I was so uncomfortable with my children, we locked our doors and left first thing in the morning. I couldnt sleep. Somethung is definetly wierd there. I think its family and fri3nds of whomever ever owns it I am not sure. Something was defiently off. I started looking at more reviews. The same we felt being watch, the filth, just bad experience all around. As I was reading I noticed many arent getting their deposits back. So I held of making a review. I also took pics of the room so they couldnt say we did anything to it. Oh, and I wasn't about to eat the breakfast, if thier kitchens half what the banisters, furniture with nasty thick stains on it all, and tables looked like in the commons area.. I wouldnt dare. Worst experience ever!!!!

E
Emily Dornbrock
8 months ago

Stayed here with my family including two small children on our way to Florida and never will I ever stay again. 0/10 stars if possible. The first room they gave us had weed on the floor in multiple different places, belongings of other guests left in drawers, huge clumps of hair under the nightstands between the beds. They did “upgrade” us to a suite which did not have weed or hair clumps but they clearly just don’t vacuum or take cleaning the rooms seriously. We attempted the pool-gross. Went to set our things down on the one and only table and there was bugs crawling on it from something spilled. We didn’t even bother seeing what breakfast was like. Just got out asap. DO NOT RECOMMEND

B
Bill and Sherry Lindsey
9 months ago

This is the second time we have stayed here. It is very clean. The staff is very friendly! Val and Nicole are wonderful!! It’s hard to find such great workers. Give them a raise so they keep working there!! Good breakfast too !

A
Ann Yonan
10 months ago

The outlet by the bed didn’t work, and Nick came to our room and quickly fixed it behind the bed. Great service and very attentive at comfort inn on 5000 Harrison, Macon, GA

M
mj sd
10 months ago

This was a great find for us on the way back home from a road trip. The breakfast was very good too. Only very minor complaint was the indoor pool was a little cold when we were there but it could have been because we were in right when it opened for the day to tryo to catch a swim before we left.

K
Kyle Koiner
11 months ago

Covers on bed were not clean, room had not been vaccuumed. Fridge in room was not cold, freezer dripping water. The tub backed up/didn't drain pdoperly. Pipe busted prior to our arrival so the lobby and pool/hot tub area smelled of septic. Housekeeping knocked on door to clean before checkout time.

Map

Property Address
5000 Harrison Rd
Macon
Property Contact
478-621-7977