Property Amenities

Property services

  • Elevator/lift
  • Concierge services
  • Coffee/tea in common areas
  • Television in common areas
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Express check-out
  • Smoke-free property
  • Express check-in
  • Luggage storage
  • Pool sun loungers
  • Wheelchair accessible
  • Air-conditioned public areas
  • Connecting/adjoining rooms available
  • Children allowed
  • Pets not allowed
  • Service animals exempt from fees/restrictions

Food and drink

  • Coffee/tea in common areas
  • Free breakfast
  • Free buffet breakfast available daily
  • Picnic area
  • Vending machines
  • Refrigerator
  • Free bottled water

Business services

  • Business center
  • 24-hour business center
  • Computer station

Parking

  • Wheelchair-accessible parking available
  • Free self parking
  • Free RV, bus, truck parking

Activities

  • Indoor pool

In-Room Amenities

Food and drink

  • Complimentary coffee
  • Refrigerator
  • Coffeemaker
  • Microwave

Features

  • Business center
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Terrace
  • Wheelchair accessible
  • Private bathroom
  • Iron/ironing board
  • Desk
  • In-room climate (air conditioning)
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Shower/tub combination
  • Bathtub or shower
  • Hydromassage showerhead
  • In-room climate control (heating)

Media and electronics

  • Free WiFi
  • Internet access (complimentary)
  • Free wired high-speed Internet
  • Television
  • Phone
  • Free local calls
  • Premium TV channels
  • Cable TV service
  • Flat-panel TV
  • First-run movies

Services

  • Daily housekeeping

Bedding and linens

  • Hypo-allergenic bedding available
  • Premium bedding
  • Egyptian-cotton sheets
  • Pillowtop mattress
  • Rollaway/extra beds (surcharge)
  • Linens provided
  • No cribs (infant beds) available

Bathroom

  • Free toiletries
  • Hair dryer
  • Designer toiletries
  • Shower/tub combination
  • Towels provided

Reviews

SureStay Plus Hotel by Best Western Macon West

204 Reviews #34 of 74 hotels in Macon

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    56
  • Very Good
    61
  • Average
    46
  • Poor
    15
  • Terrible
    26

Recent Reviews

PrincessQuintress wrote a review on March 13, 2024 Macon, Georgia
Trip Type: Couples

DO NOT STAY HERE! Dark, dingy, stained, mismatched, and damaged furniture. Shower was dirty. Roaches in the room.

Do NOT STAY HERE! It’s dark, dingy, old. The furniture is stained and mismatched. Shower was not clean, I had to purchase shower shoes from the Walmart across the street and towels. Staff...
nanamcmullin2019 wrote a review on February 26, 2024 Toronto, Canada
Trip Type: Family

Need to finish remodeling

Bathroom needs complete remodel. Shower was the most frustrating, door was not installed properly and leaked. Shower head dripped all night. Common area carpets need to be removed due to smell and...
Fabulouspr wrote a review on October 12, 2023
Trip Type:

Just one night stay!

Just needed a place to spend the night, traveling through! Decided to stay there because the reviews were good. As I walked in the hotel look nice and clean and smell clean! The front desk agent, was...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.