About SureStay Plus Hotel by Best Western Macon West
SureStay Plus Hotel by Best Western Macon West presents a refined and contemporary atmosphere with a polished, welcoming presence. Its thoughtfully arranged spaces reflect a modern aesthetic that feels both comfortable and sophisticated. The property’s understated elegance creates a calm and inviting environment for every guest. It is an excellent choice for travelers seeking a stylish and seamless stay experience. Free Wi-Fi Free breakfast Parking onsite Indoor pool
Amenities at SureStay Plus Hotel by Best Western Macon West
SureStay Plus Hotel by Best Western Macon West offers Elevator/lift, Concierge services, Coffee/tea in common areas, Coffee/tea in common areas, Complimentary coffee, Television in common areas, Free breakfast, Free buffet breakfast available daily, Safe-deposit box at front desk, Picnic area, 24-hour front desk, Business center, Business center, Express check-out, Smoke-free property, Express check-in, Free WiFi, Internet access (complimentary), Free wired high-speed Internet, Accessible bathroom, Roll-in shower, Wheelchair-accessible parking available, In-room accessibility, 24-hour business center, Free self parking, Computer station, Luggage storage, Pool sun loungers, Terrace, Vending machines, Television, Wheelchair accessible, Wheelchair accessible, Refrigerator, Refrigerator, Coffeemaker, Daily housekeeping, Hypo-allergenic bedding available, Phone, Free local calls, Private bathroom, Free toiletries, Hair dryer, Iron/ironing board, Designer toiletries, Desk, In-room climate (air conditioning), Air-conditioned public areas, Premium bedding, Soundproofed rooms, Free bottled water, Microwave, Premium TV channels, Blackout drapes/curtains, Shower/tub combination, Shower/tub combination, Cable TV service, Flat-panel TV, Egyptian-cotton sheets, First-run movies, Pillowtop mattress, Bathtub or shower, Connecting/adjoining rooms available, Hydromassage showerhead, Rollaway/extra beds (surcharge), In-room climate control (heating), Towels provided, Linens provided, Indoor pool, Children allowed, Pets not allowed, Service animals exempt from fees/restrictions, No cribs (infant beds) available, Free RV, bus, truck parking.
Location
SureStay Plus Hotel by Best Western Macon West is located at 140 Plantation Inn Dr, Macon.
Reviews and ratings
SureStay Plus Hotel by Best Western Macon West has an average rating of 3.5 out of 5 based on 20 guest reviews. It holds a 2.5-star Stars rating.
Rooms and accommodations at SureStay Plus Hotel by Best Western Macon West
Room, 2 Double Beds, Non Smoking
2 Double Beds
Room, 2 Double Beds, Non Smoking
Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Bathtub W/grab Bars)
1 Queen Bed
Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Bathtub W/grab Bars)
Room, 1 King Bed, Non Smoking
1 King Bed
Room, 1 King Bed, Non Smoking
Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-in Shower)
1 Queen Bed
Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-in Shower)
+4
Rooms
Property Overview
SureStay Plus Hotel by Best Western Macon West presents a refined and contemporary atmosphere with a polished, welcoming presence. Its thoughtfully arranged spaces reflect a modern aesthetic that feels both comfortable and sophisticated. The property’s understated elegance creates a calm and inviting environment for every guest. It is an excellent choice for travelers seeking a stylish and seamless stay experience.
- Free Wi-Fi
- Free breakfast
- Parking onsite
- Indoor pool
Amenities
Property services
- Elevator/lift
- Concierge services
- Coffee/tea in common areas
- Television in common areas
- Safe-deposit box at front desk
- 24-hour front desk
- Express check-out
- Smoke-free property
- Express check-in
- Luggage storage
- Pool sun loungers
- Wheelchair accessible
- Air-conditioned public areas
- Connecting/adjoining rooms available
- Children allowed
- Pets not allowed
- Service animals exempt from fees/restrictions
Food and drink
- Coffee/tea in common areas
- Complimentary coffee
- Free breakfast
- Free buffet breakfast available daily
- Picnic area
- Vending machines
- Refrigerator
- Refrigerator
- Coffeemaker
- Free bottled water
- Microwave
Business services
- Business center
- 24-hour business center
- Computer station
Features
- Business center
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Terrace
- Wheelchair accessible
- Private bathroom
- Iron/ironing board
- Desk
- In-room climate (air conditioning)
- Soundproofed rooms
- Blackout drapes/curtains
- Shower/tub combination
- Bathtub or shower
- Hydromassage showerhead
- In-room climate control (heating)
Internet access in public areas
- Free WiFi
Media and electronics
- Internet access (complimentary)
- Free wired high-speed Internet
- Television
- Phone
- Free local calls
- Premium TV channels
- Cable TV service
- Flat-panel TV
- First-run movies
Parking
- Wheelchair-accessible parking available
- Free self parking
- Free RV, bus, truck parking
Services
- Daily housekeeping
Bedding and linens
- Hypo-allergenic bedding available
- Premium bedding
- Egyptian-cotton sheets
- Pillowtop mattress
- Rollaway/extra beds (surcharge)
- Linens provided
- No cribs (infant beds) available
Bathroom
- Free toiletries
- Hair dryer
- Designer toiletries
- Shower/tub combination
- Towels provided
Activities
- Indoor pool
Reviews
3.5
20
Reviews
Recent reviews highlight significant issues with noise levels, cleanliness, and general property maintenance, including wall thinness, cockroach sightings, and unpleasant odors. While some guests praised the staff and breakfast, the overall experience appears marred by persistent problems affecting comfort and hygiene.
Jenna Raad
4 months agoI have never stayed in such a nosey hotel. The walls were so thin it felt like we were sleeping on the highway since we could hear the cars go by. And it sounded like people were in our room talking, using the restroom and slamming doors in our faces. It was so bad. The walls were paper thin. We stopped to get some sleep with our baby and we did NOT get sleep. Oh and the fan would turn on our AC unit to help block out the noise. The ac unit didn’t even turn on once. Don’t recommend. The front desk workers were super friendly. Breakfast was good. Probably the worst overall experience I’ve had in awhile.
Brinna Voss
7 months agoLobby reeked of vomit upon arrival, as well as the hallway to our room. There was also a strong smell of marijuana. Our room did not smell and seemed clean, very outdated but clean. We had an early check out as we were woken up to a cockroach running across us. Don't be like us, spend the extra money to stay somewhere nicer.
Andrew Goard
7 months agoGot an early checkout thanks to a roach crawling on my face and pillow at 4am, lobby and hallways smelled like vomit. The motel 6 right next to here is a better option. Front desk staff didn't care to ask for experience staying. Lobby and hallways filled with boxes, very cluttered and out of place items
D Wal
8 months agoThe room was very cleaned. The young lady at the desk on 10/4/25 was very nice and courteous. Price was great! Perfect for a one nighter!
Dawn Hallam
11 months agoVery happy with cleanliness of our room. Walked in and the hotel smelled clean as did our room. Staff was friendly. We had a king bed room. Bathroom was differant. It had a sliding door and only a couple steps from the bed. Shower door swung in and out no latch and water ran out bottom. Overall was a great stay. Our hotel room door could use a seal. You can see light all the way around the door frame from the hall.
fatima mota
about 1 year agoSome of the reviews are false It was a very clean place. The staff are so great. They kept asking if we need anything. Good bathrooms very clean. Breakfast was 100% satisfied, hot breakfast egg sausage whatever you want !! Location was beautiful a lot of stores around in supermarkets and very quiet at night??We will return ??
Shekhar Naidu
about 1 year agoThe location and the staff were good. But the bathrooms were very old looking and the exhaust fans were making lot of noise.
C Rois
about 1 year agoClean rooms, just cheap, not too bad though
Chad S
over 1 year agoGreat hotel! Quiet, clean and a good breakfast.
Ashley Ott
over 1 year agoBad service. Bad experience. Bad location.