Property Amenities

Property services

  • Elevator/lift
  • Concierge services
  • Coffee/tea in common areas
  • Television in common areas
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Express check-out
  • Smoke-free property
  • Express check-in
  • Luggage storage
  • Pool sun loungers
  • Wheelchair accessible
  • Air-conditioned public areas
  • Connecting/adjoining rooms available
  • Children allowed
  • Pets not allowed
  • Service animals exempt from fees/restrictions

Food and drink

  • Coffee/tea in common areas
  • Free breakfast
  • Free buffet breakfast available daily
  • Picnic area
  • Vending machines
  • Refrigerator
  • Free bottled water

Business services

  • Business center
  • 24-hour business center
  • Computer station

Internet access in public areas

  • Free WiFi

Parking

  • Wheelchair-accessible parking available
  • Free self parking
  • Free RV, bus, truck parking

Activities

  • Indoor pool

In-Room Amenities

Food and drink

  • Complimentary coffee
  • Refrigerator
  • Coffeemaker
  • Microwave

Features

  • Business center
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Terrace
  • Wheelchair accessible
  • Private bathroom
  • Iron/ironing board
  • Desk
  • In-room climate (air conditioning)
  • Soundproofed rooms
  • Blackout drapes/curtains
  • Shower/tub combination
  • Bathtub or shower
  • Hydromassage showerhead
  • In-room climate control (heating)

Media and electronics

  • Internet access (complimentary)
  • Free wired high-speed Internet
  • Television
  • Phone
  • Free local calls
  • Premium TV channels
  • Cable TV service
  • Flat-panel TV
  • First-run movies

Services

  • Daily housekeeping

Bedding and linens

  • Hypo-allergenic bedding available
  • Premium bedding
  • Egyptian-cotton sheets
  • Pillowtop mattress
  • Rollaway/extra beds (surcharge)
  • Linens provided
  • No cribs (infant beds) available

Bathroom

  • Free toiletries
  • Hair dryer
  • Designer toiletries
  • Shower/tub combination
  • Towels provided

Reviews

SureStay Plus Hotel by Best Western Macon West

206 Reviews #36 of 75 hotels in Macon

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    57
  • Very Good
    61
  • Average
    46
  • Poor
    15
  • Terrible
    27

Recent Reviews

Mick P wrote a review on September 02, 2024
Trip Type: Friends getaway

Perfect overnight stay.

Easy check in. Great room. Very friendly staff. Comfortable bed. Rates are very reasonable. We stay here every time we go to and from Florida. We always have a meal at Johnny’s Pizza. Are only regret...
sunshine11712024 wrote a review on June 19, 2024
Trip Type: Couples

Go somewhere else

They don't help you in any way. You have to ask for everything. Shower was dirty. Watch out,, they don't recognize you as a member so you get your points or stay.
PrincessQuintress wrote a review on March 13, 2024 Warner Robins, Georgia
Trip Type: Couples

DO NOT STAY HERE! Dark, dingy, stained, mismatched, and damaged furniture. Shower was dirty. Roaches in the room.

Do NOT STAY HERE! It’s dark, dingy, old. The furniture is stained and mismatched. Shower was not clean, I had to purchase shower shoes from the Walmart across the street and towels. Staff...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.