Staff was really friendly and helpful. The room was very clean and comfortable. There were a few hiccups with breakfast but those were minor and quickly resolved. We'll be staying there whenever we travel here.

The room is fine for the cost. The staff is extremely friendly. The location is conveniently next to the interstate. I woke up at 4 something in the morning to the sound of staff filling pitchers with ice from the ice machine directly across from my room. The only reason I’m paying for this place is to get a good nights sleep, which I need for safe driving, and that isn’t happening. The ice thing isn’t an employee issue. It’s a process issue. Management needs to find a better way for the staff to setup for breakfast that doesn’t disrupt guest sleep. The employees are only following the processes established by management and this isn’t the employee’s fault.

The staff on sight was very kind. They helped me resolve a booking issue when the corporate office failed to do their job. However I wasn't impressed with the room. There was food crumbs under the edge of the bed. I have a 1 yo so it was a miracle that I found it before my little one did. The shower was dirty and had hairs in it. Then when I used the shower the edges of the tub spilled water all over the floor at the front. (I informed staff and they did take note) The true disappointment was that they advertise a beautiful indoor pool and no one mentioned that the pool was closed when we booked it. We planned this stay for my 5 yo to celebrate his birthday and we were very disappointed that no one told us about the pool. The proximity to Macon was perfect and there were lots of food options nearby for late night snacks or dinner. I would choose a different hotel next time purely based on all of the communication fails we had leading up to our stay.

I was traveling from Indiana to Florida and stopped late in the evening at this exit for what I thought was going to be a quick, overnight stay, but unfortunately woke to find a flat tire. My room was very comfortable and clean, and the breakfast, tho not a big variety, was filling with delicious coffee. But what stood out the most was the helpful and friendly staff. Mike especially was so kind and helpful when I was a bit frazzled in trying to schedule roadside assistance and be on my way! His thoughtfulness was very appreciated during a trying time...thanks again Mike!

I highly recommend this hotel. The staff, from cleaning crew to general manager, are very friendly, helpful, and accommodating and you can tell they care about the customers as well as the work they do. It is prime location, nesting in the middle of many restaurants, walmart, shopping plazas, Lowe's, and directly next to highway access. The rooms are very comfortable with an updated touch.

Room was handicap, AC/heater not working, people banging on our door at 1:15 AM, highway noise was unbearable. Charged $60 for one night for pets, even though they advertise pet friendly. Front desk didn’t even ask on check-out if everything was ok. Breakfast barely anything. Will not be returning again.In addition, there was no real bed covers, look like they got some cheap Walmart covers and slapped them on it. We pay lots of $$ through our timeshare and get this crappy quality.

We were traveling with a dog and needed pet friendly overnight accommodation. The rooms were very clean and comfortable. Good coffee in the lobby. Convenient location close to the highway and shops. Breakfast was OK

While traveling to another state, my husband decided to stop at the half-way point. He reserved the Garner Hotel in Macon. I have to admit, I was skeptical! I prefer to NOT try hotels that aren’t well-known! I’ve had one too many bad experiences at others. I have to admit that I was surprised! The hotel was very nice, quiet, and very accessible to/from the highway! The room was spacious! The bed was quite comfortable. We were given a handicapped accessible room because those are the only ones that have a bathtub. The issues I saw in our room were all cosmetic, not operational/functional. The most disturbing one was the (I’m assuming) hair conditioner left on the back wall of the shower wall from the previous occupant. Shouldn’t that have been removed when the room was cleaned following their check-out date? The bathtub had a gouge or some other sort of damage to its basin that looked to have been filled with caulk or putty and then painted over. Also in the bathroom, the grout was absent between some of the tiles in the baseboard…. Which could lead to bigger issues in the event of toilet/bathtub overflow. And…. Also cosmetic… there has been something adhered to the back of the room door… and the residue was still on the door collecting anything that would stick to it.. pretty nasty to look at every time you exit the room. But, as stated, these are all cosmetic! We did have a pleasant stay! The staff that we interacted with was great! Would stay here again if ever in Macon again!

The hotel overall was GREAT! Decent size rooms, clean, great water pressure, friendly staff, nice breakfast, good coffee, central location, ample parking, quiet, amazing squishy pillows, indoor pool and fitness center, kids friendly, autism friendly... The ONLY issue was the bed! I was in desperate need of a good night sleep and the mattress was so firm it was like sleeping on concrete! It was HORRIBLE! I couldn't get comfortable.I got up in the morning with more aches and pains than I've ever had. PLEASE CHANGE THE BEDS and this hotel would be AMAZING but for that reason, I'd never stay again.

Super clean everywhere, staff is friendly and accommodating. Breakfast was great. Priced right. The only drawback is the location next to highway you can hear trucks drive by so we used our white noise app to sleep. Bed and pillows are comfortable and clean. We have stayed here twice and will return.