I paid for a king sized bed. Gave me two queens. Beds are hard ac was stuck on 66. Felt like 78, no hot water in the shower but had hot water in the sink. My daughters works for this company and I did get a discount so is that why ive been neglected? Ruined my entire time i just wanted a comfortable place to rest after traveling. I will never stay at another Marriott. Blood on the light switch in bathroom.

Ended up here due to a mix up with our Airbnb. First room we booked had air conditioning problems, but we went downstairs and got it addressed, ended up getting a suite for the night with no extra charge. The maintenance man that came to fix the first room (wish I had caught his name) was sincere and polite; the gentleman and woman that were on staff for the breakfast buffet the next morning were delightful and attentive.

The rooms here are disgusting. The carpet felt damp the entire 4 days and turned our socks and shoes black on the first day. It smells musty and is very humid even with the air set to 65. Everything in the room felt wet including all our luggage after a couple days. The A/C area has never been cleaned, the shower has mold, there's a nasty spot under the sink, and there is dust and grime everywhere. The bar of soap we were provided was wet and slimy inside the "new" box. The bed sheets smelled musty like they were not washed from the last guest. There was also a lot of hair at the foot of the bed beneath the sheets and a lot of black specs that appeared on the sheets and comforter. Hoping we didn't pick up bed bugs. Our TV screen has a heavy purple tint so we didn't really use it. It's nice that it's so close to downtown, but it is far from worth it. You're better off finding a different place to stay. This was one of the most uncomfortable places I have ever stayed. Also one of our colleague's cars was stolen in the night. This is not a safe area. If you look at other reviews here a lot of people are describing the same experience, even from over two years ago. And yet the hotel continues to reply with the same message to each of them: "Dear Valued Guest, thank you for taking the time to complete our survey. We apologize about the issues that occurred during your stay. Our leadership team has been made aware and we are working to address these issues. Thank you for staying with us." They clearly are not doing anything since it has been the same for over two years at this point.

Pretty nice place. Everyone was so nice, especially Paula at the bar!! She was so helpful and friendly and such a sweet heart! After a long day of driving she made me feel welcomed and got me some to eat right at closing time. Would love to stay here again, simply because of her.

I’ve done a lot of traveling in my life, Paris, New York City, Italy, Cuba etc. Stayed at many hotels around the world for work or vacation, the gold standard for hospitality is Ashley and Latoya. From the start they immediately made me feel seen and welcomed. Throughout my two week stay here time and time again they greeted me with a warm welcome and a delicious cup of coffee every morning without fail as soon as I arrived to my lobby office for work. From the start the they set the tone for the rest of my day with warm ease, Ashley and Latoya start selling a course on hospitality you would make a killing! Anytime I pass or even get near Macon I will make sure I stop by this hotel for a coffee and a warm welcome from my new friends. The best of the best, thank you!

I stayed at this hotel for my anniversary and the staff went above and beyond to make it a memorable experience! Ellicia at the front desk was kind and accommodating and insightful for diner plans. The staff at the restaurant were also so hospitable and full of local knowledge. 10 outta 10 will absolutely stay here agian for the staff alone

Went here for a work conference. There were multiple large events going on and their parking lot was not able to accommodate for that many people. I feel like the hotel overbooked. Our conference had a large amount of women and no one was tending to the restrooms. There should have been a bathroom attendant consistently checking with that many women. The restrooms had no toilet paper, soap and the trash was spilling over.

I had a great stay at the Marriott Macon City Center. The best part was the service from all the staff. I had to wake up early for work each day and was always at the restaurant counter at 6 am, right when it opened, to get my morning latte. Latoya Meadows was always there on time, was very friendly, and always made a great latte! It was a great way to start my morning and very much appreciated it. Thanks, Latoya, and to the rest of the staff for a great stay.

I have stayed here on many occasions. Every one is great. The last time, I completely forgot to book a room. They were able to get me booked quickly in a great room! Geri is AMAZING! My room is always clean, the staff is always so friendly and helpful. The restaurant is also very good, I regularly have dinner while I am there. Ray, at the lobby bar is so sweet and always does a PHENOMENAL job! If you are in downtown Macon, I definitely recommend the Marriott.

I recently stayed at Marriott, and I had an amazing experience, thanks in large part to the fantastic service I received from Melanie at the front desk. From the moment I walked in, Melanie was warm, welcoming, and professional. She made my check-in process so smooth and quick, and she was very attentive, making sure I had everything I needed for a comfortable stay. Her friendly attitude truly set the tone for my entire visit. It’s rare to find someone so dedicated to providing excellent service, and Melanie definitely made my stay even more enjoyable. I highly recommend this hotel, especially if you get the chance to be assisted by Melanie! Thank you again for making my experience so memorable!